Privacy policy.

Effective Date: November 19, 2024

Coach to the Max! (a DBA under Scrappi Studio, LLC) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

• Coaching Practice Data: Recordings and transcripts of coaching sessions conducted with our AI client, as well as performance feedback sent to the user. We do not map calls nor feedback to users. This data is used for quality control purposes to ensure our AI clients are behaving reliably as expected and feedback is valid and reliable.

• Subscriber Information: Names, email addresses, and phone numbers provided by you.

• Cookies and Tracking: Data collected through cookies on our website for tracking and analytics purposes.

2. How We Use Your Information

• Feedback Analysis: To provide feedback on your coaching performance and evaluate the platform’s performance.

• Platform Improvements: Aggregated data helps us improve the quality and functionality of our platform.

3. Data Sharing

• We do not share your data with third parties unless you explicitly choose to share your feedback.

4. Data Security

• Subscriber data is securely stored and managed through the Go High Level platform.

5. Data Retention

• We retain your data as long as required by applicable laws.

6. Your Rights

• Opt-Out: You can opt out of receiving communications at any time.

• Data Management: You may request deletion or updates to your personal data.

7. Cookies and Tracking

• Our website uses cookies for tracking and analytics purposes to improve user experience.

  7. Cookies and Tracking

• For questions or concerns about this privacy policy, contact us at info@scrappi.ai.

8. Opt-in Form

• Click on the above link to opt-into SMS messages which deliver your coaching assessment link.